1. Introduction
This User Agreement and User Privacy Notice set out the terms on which Getvethelp.com offers you (user, Users) access to and use of our site and services (collectively ‘Services’). You agree to comply with all of the above when accessing our website or using our Services. For information regarding the processing of personal data, please see our User Privacy Notice.
Getvethelp.com (Website, website) is operated by Online Trade Solutions OU (We, we, Company), Tallinn, Estonia.
THE SERVICES COMPRISE AN ONLINE PLATFORM WHERE INDIVIDUALS SEEKING INFORMATION AND ADVICE (“SEEKERS”) CAN REQUEST PERSONAL ADVICE FROM INDIVIDUALS WHO PROVIDE SUCH INFORMATION AND ADVICE (“EXPERTS”). YOU UNDERSTAND AND AGREE THAT WE ARE NOT A PARTY TO ANY AGREEMENTS ENTERED INTO BETWEEN USERS. NEITHER WE NOR THE RELEVANT EXPERT ARE RESPONSIBLE FOR, AND BOTH HEREBY DISCLAIM, ANY AND ALL LIABILITY RELATED TO ANY AND ALL INFORMATION PROVIDED UNDER THE SERVICES. THE SERVICES ARE INTENDED MERELY TO FACILITATE USER INTERACTION. ACCORDINGLY, ALL USERS USE THE SERVICES AT THEIR OWN RISK.
2. Eligibility and Use
You must be 18 years of age or older to visit or use the Services in any manner. By accessing or using the Services or otherwise accepting these Terms, you represent and warrant to the Company that you are 18 years of age or older, and that you have the right, authority, and capacity to agree to and abide by these Terms. The Company provides you with access to and use of the Services subject to your compliance with the Terms.
The Company’s role is solely to facilitate the availability of the Services and its components, such as Consultation facilitation and payment integration. The Company does not provide and is not responsible for User Submissions, or any information, transactions, or advice exchanged between Users during Consultations or otherwise. All Users understand and acknowledge that Experts are not employees or agents of the Company, but are independent service providers using the Services to market their expertise to Seekers, and to the general public. Consultations and Seeker Questions should not be intended for nutritional, fitness, or other health-related diagnoses, prescriptions, or treatments, and Users acknowledge that they alone are solely responsible for any loss or damage caused by reliance on information provided by Experts. All information provided through the Services is intended for general guidance only, and is not a substitute for the professional medical advice, diagnosis, or treatment by a Doctor of Veterinary Medicine who has actually examined an individual’s animal, or who possesses firsthand knowledge of an animal’s condition. Always seek the advice of your veterinarian or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on the Services. If you believe your pet may have a medical emergency, call your veterinarian immediately.
3. Use Restrictions
In connection with your use of our Services, you agree that you may not and will not:
• Use the Services for any purpose that is unlawful or prohibited by these Terms;
• Use the Services in any manner that could damage, disable, overburden, or impair the Services, or interfere with any other party’s use and enjoyment of the Services;
• Rent, lease, lend, sell, redistribute, or sublicense the Services;
• Provide any User Submission that is, in whole or in part, libelous; scandalous; inflammatory; discriminatory; defamatory; false; threatening; vulgar; obscene; pornographic; profane; abusive; harassing; invasive of another’s privacy; hateful or bashing; aimed at gender, race, color, sexual orientation, national origin, religious views, or disability; in violation of local, state, national, or international law, or any order of a court, including, without limitation, zoning restrictions and tax regulations; or that infringes on, or violates, any right of any party;
• Provide any User Submission that: (i) infringes, misappropriates, or violates a third party’s patent, copyright, trademark, trade secret, contractual, moral, intellectual property, or other rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation, or would give rise to civil liability; (iii) is fraudulent, false, misleading, or deceptive; (iv) is defamatory, obscene, pornographic, vulgar, or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any other person; or (vii) promotes illegal or harmful activities or substances;
• Make any User Submission that is an advertisement or solicitation of business; recruit or otherwise solicit any other User to join third-party services or websites, including services or websites that are competitive to the Company’s Services, without the Company’s prior written approval; or use the Services for any commercial or other purposes that are not expressly permitted by these Terms;
• Disrupt the normal flow of dialogue or make a User Submission unrelated to the topic being discussed (unless it is clear the discussion is free-form); post a chain letter or pyramid scheme; or post the same content more than once or otherwise engage in “spamming” or sending of unsolicited commercial emails;
• Stalk or harass any other User; impersonate another person or entity; or collect or store any personal information about any other User without their consent and/or other than for purposes of transacting as a legitimate User of the Services;
• Use the Services to transmit, distribute, post, or submit any information concerning any other person or entity, including without limitation, photographs of others without their permission, personal contact information, or credit, debit, financial, or other account numbers;
• Engage in any conduct that restricts or inhibits any other person from using or enjoying the Services, or which, in the Company’s judgment, exposes the Company or any of our licensors, partners, or customers to any liability or detriment of any type;
• Interfere with or damage the Services, including, without limitation, through the use of viruses, bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, forged routing or e-mail address information, or similar methods or technology;
• Use manual or automated software, devices, scripts robots, or other means or processes to access, “scrape,” “crawl,” or “spider” any web pages or other Sites or Materials contained in the Services, or otherwise systematically retrieve data or other content from our Services to create or compile, directly or indirectly, in single or multiple downloads, a collection, compilation, database, directory or the like;
• Distribute or make the Services available over a network where they could be used by multiple devices at the same time, or copy, store, or otherwise access any information contained on the Services for purposes not expressly permitted by these Terms;
• Attempt to copy, decipher, decompile, disassemble, or reverse engineer any of the software or source code involved in the Services;
• Attempt to gain unauthorized access to the Services through hacking, password mining, or any other means; or avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by the Company, any of its providers or any other third party (including another user) to protect the Services;
• Access, tamper with, or use non-public areas of the Services, the Company’s computer systems, or the technical delivery systems of the Company’s providers;
• Attempt to probe, scan, or test the vulnerability of any of the Company’s systems or networks, or breach any security or authentication measures;
• Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Services to send altered, deceptive, or false source-identifying information;
• Use, display, mirror, or frame the Services or any individual element within the Services, Company names or trademarks, logos, or other proprietary information; or the layout or design of any page or form contained on a page, without the Company’s express written consent;
• Use the Services to find an Expert and then complete a transaction independent of the Services in order to circumvent the obligation to pay any fees related to the Company’s provision of the Services;
• Register for more than one (1) PetCoach account;
• Contact an Expert for any purpose other than asking a question related to the Services, or contact a Seeker for any purpose other than answering a question related to the Services;
• As an Expert, submit any Listing with false or misleading information, or submit any Listing with a price that you do not intend to honor; or
• Advocate, encourage, or assist any third party in doing any of the foregoing.
If notified of a User Submission allegedly in violation of these Terms, the Company may investigate the allegation and determine in good faith and its sole discretion whether to remove such User Submission. The Company may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms. The Company has no obligation to monitor your access to or use of the Services, or to review or edit any User Submissions, but has the right to do so in its sole discretion. The Company will have no liability or responsibility to users for performance or nonperformance of such activities.
The Company reserves the right (but is not obligated) to: (a) record the dialogue and activity on the Services; (b) investigate an allegation that a User Submission does not comply with these Terms and determine in its sole discretion to remove or request the removal of the User Submission; (c) remove User Submissions which are abusive, illegal, disruptive, or outdated, or that otherwise fail to comply with these Terms; (d) terminate a User’s access to any or all parts of the Services upon any breach of these Terms or the law; (e) monitor, edit, or disclose any User Submission; (f) edit or delete any User Submission posted on the Services, regardless of whether such User Submission violates these Terms.
4. Additional Terms
If any provision of this User Agreement is held to be invalid, void or for any reason unenforceable, such provision shall be struck out and shall not affect the validity and enforceability of the remaining provisions.
We may assign our rights and obligations under this User Agreement in accordance with the below (but without your prior express consent), provided that we assign the User Agreement on the same terms or terms that are no less advantageous to you.
We may amend this User Agreement at any time by email or by posting the amended terms on our website. All amended terms shall automatically be effective 30 days after they are initially posted. Your continued use of our Services after the effective date of these amended terms constitutes your acceptance of them.
The User Agreement and all policies posted on our site are the entire agreement between you and the website and supersede all prior understandings and agreements of the parties.
FINALLY, YOU UNDERSTAND AND ACKNOWLEDGE THAT BY USING THE SERVICE YOU DO SO AT YOUR OWN RISK, THAT YOU ARE ENTIRELY RESPONSIBLE FOR YOUR RELIANCE ON THE CONTENTS FOUND ON THIS SITE, AND THAT KAMPO INC. IS NOT RESPONSIBLE FOR ANY LOSS, INJURY, CLAIM, LIABILITY, OR DAMAGE ARISING FROM YOUR USE OF THE SERVICE OR FROM YOUR RELIANCE ON THE CONTENTS OF THIS SITE OR ANY RELATED SITES.